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What method does JCAHO use to assess patient care during a survey?

  1. Tracer methodology.

  2. Chart reviews.

  3. Audits.

  4. Standards interpretation.

The correct answer is: Tracer methodology.

The methodology employed by JCAHO (Joint Commission on Accreditation of Healthcare Organizations) to assess patient care during a survey is the tracer methodology. This approach involves selecting specific patients to follow through their interaction with the healthcare system, encompassing their entire episode of care. The surveyors track these "tracers" to evaluate how well the healthcare organization adheres to established standards and to examine the efficiency of care delivery. This method allows for a comprehensive assessment of performance in real-life scenarios rather than simply reviewing theoretical compliance. By focusing on individual patient pathways, the tracer methodology enables the assessment team to determine the quality of care, identify areas for improvement, and observe the implementation of policies and procedures in actual practice. This practical application emphasizes patient safety and quality outcomes, which are critical components of the accreditation process. The other assessment methods mentioned, such as chart reviews and audits, involve analyzing documentation and may not provide the real-time insights that tracer methodology offers regarding the overall patient experience and operational effectiveness in delivering care.